Armbrust Plumbing, Heating & Air Conditioning
Review Summary
- Positive experiences: Customers consistently praise the technicians' professionalism, knowledge, efficiency, and clear explanations.
- Specific praise for technicians: Dan, Adam, and Bruce are highlighted for their excellent service.
- Services provided: Troubleshooting, repairs (heating, sump pump, plumbing), diagnostics, and explanations of issues and solutions.
- Customer service: The company is commended for responsiveness, politeness, same-day service, and fair pricing.
- Recommendations: Customers highly recommend Armbrust Plumbing, Heating & Air Conditioning.

Reviews
View All on Google4.9
(1820 reviews)
Ray Lacroix
When the service tech arrived from Armbrust, Dan, he quickly ask what the problem was and immediately looked at the heating unit and after duplicating the problem, quickly found the source of the problem and explained what the corrective action would be and the associated costs. I agreed to the action and he quickly cleaned removed and cleaned the flame sensor. After reinstalling and testing it, everything was operational. Dan was very thorough and made photos of the area he had troubleshot and found to be defective. He explained that a regular inspection would have found this issue and saved the emergency call. Dan was very professional and thorough in his approach, and provided me with recommendations to look at a membership inspection program. I was very interested and Dan would have someone from the office contact me with the details. Dan was very quick with his troubleshooting, specific, and complete with his interaction and explanations. I know have a maintenance membership, and feel confident in Armbrust HVAC as a dependable and supportive company for all their products.
Dave Axelson
Adam was very pleasant to deal with. He explained my options based on what he found, and advised what he believed was the most reasonable course of action. It was left up to me to decide. I totally agreed with his assessment, and he proceeded to pursue the problem accordingly. He was right on with his advice, and performed the work in a professional and efficient manner. It was a completely positive transaction. Have used Armbrust Plumbing before, and would recommend them.
Brad Marsden
Bruce came to review the state of our sump pump as it was running every 20 minutes around the clock. He was prompt and knowledgeable. He took his time to evaluate the pump and the the surrounding building to ensure it was discharging properly. He also educated me further on the workings of the pump which was very useful In the end he determined the pump was working and the frequent use was related to a continous flow from the drain tiles which we need to take away ourselves I highly recommend Bruce
Heather Amwoza
I can't say enough good things about Bruce H. at Armbrust Plumbing & Heating! He came out after hours when my basement was flooding, quickly diagnosed the problem, and had everything fixed within two hours. Bruce was extremely knowledgeable, professional, and efficient. He explained everything clearly and made sure the issue was fully resolved before leaving. I truly appreciate his expertise and dedication. If you need a reliable plumber, Bruce is the one to call! Highly recommend!
Marie Ostrander
Adam is professional, friendly and knowledgeable. He is very good about explaining issues and how they are resolved. I appreciate knowing what he is doing, so that I can prevent unnecessary visits when possible. He works very efficiently and leaves his work area spotless. I also appreciate Armbrust's respect for my time. They give me a clear time frame and stick to it. I always receive a call when the technician is coming. This is a great company to work with.
Lynn Smith
Adam was great. He explained the process to evaluate my situation and associated pricing for the diagnostics. Adam then accessed the flow or discharge into the sump pit and acknowledged the obvious mechanical failure. We agreed on a course of action and gave the three logical solutions. He executed the mission and tested the results and provided pictorial proof of mission accomplishments. I signed off on the receipt $$$ worth the peace of mind.
Richard Smith
We really appreciate that 1) you answered our phone call. 2) The person speaking was very polite, helpful and reassuring. 3) you rectified our concerns that same day. 4) Your technician was very honest and efficient. 5) Your prices were fair and reasonable. 6) Very refreshing. Thank You!
Henry Latkowski
I needed emergency service and Armbrust was recommended by my recently retired plumber. Customer service was reassuring and Adam was very professional. He was able to resolve my issue the same day. I would recommend.